Frequently Asked Questions
Everything you need to know about shopping with Myxtur.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your shipment directly through the 'Order Status' page on our website using your order ID.
What is your return policy?
We offer a 7-day hassle-free return policy for most items. Products must be unused and in their original packaging. Please note that personalized or custom-made items are only eligible for return if they arrive damaged.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
How long does shipping take?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for other regions. Express shipping options are available at checkout for faster delivery.
Are your products covered by a warranty?
Yes, many of our electronics and premium accessories come with a limited manufacturer's warranty. Please check the product description page for specific warranty details regarding your purchase.
Can I modify or cancel my order after it's placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters the processing stage and cannot be changed. Please contact our support team immediately for assistance.